Good questions.
Helpful answers.
For your home.
Which areas do you cover?+
Mackrory Cleaning Co. serves Sleaford and surrounding villages. Send your postcode so the team can confirm your location and availability.
Can I choose how often you visit?+
Regular cleaning enquiries can be weekly, fortnightly or monthly. Your preferred frequency and start date will be discussed before confirmation.
Do I need to be home during the clean?+
Your access arrangements will be agreed with you directly. Please do not include door, key-safe or alarm codes in an enquiry.
How much will my clean cost?+
Your quote depends on the service, property and agreed tasks. Send a few details and the team can discuss a personalised price.
Is my clean booked when I enquire?+
An enquiry is a request for a quote. Your clean is confirmed only after scope, price, availability and access have been agreed.
For agents
& landlords.
Can I request a single tenancy clean?+
Yes. Tell us about the property, your handover dates and who should receive the quote.
How do keys and access work?+
Describe your preferred collection and return arrangement. The process will be agreed directly; please never send key-safe, door or alarm codes through the enquiry form.
Can you work from an inventory?+
Tell us what your inventory or check-out report requires. We’ll discuss the scope and any extras before confirming a clean.
What about turnaround, photos and invoicing?+
Ask about these when you enquire. Availability, photo reporting, invoice terms and any re-clean arrangements must be agreed directly before booking.
